Refund Policy

IMPORTANT NOTICE 通告: RETURN & EXCHANGE POLICY 退货/兑换 
1.    We only accept returns for incorrect items sent and exchange for damaged or defective items. 
总公司只接受买家退还不正确或退换有损坏问题的货物。
2.    Kindly inspect your items once you received. If there’s any incorrect or defective items, please report and submit request form immediately. We only accept returns within 30 days from the date of items delivered. Any returns received after 30 days of delivered date will not be accepted.
收到货后,请检查您的货物。 如果有任何不正确的货物或有损坏的货物,请立即申请退货。我们只接受自收货之日起30天内的退货。 交货日期30天后收到的退货总公司一律不能接受。
3.    All returned items must send back to Penang Warehouse. Please do not pass directly to our Sales Representative. We do not accept any returned from our sales personnel.
买家必须将所有的货物退还槟城总公司仓库。如经过营业代表退回的货物总公司一律不能接受。
4.    Items must be returned in the original conditions.
   买家必须确保所有退还的货物是按原物状态。
5.    All Promotional items are not allowed to return and exchanged. 
所有促销商品不予退换。
6.    We reserve the rights to refuse any returns and exchange for objective reasons.
总公司有权利拒绝无理由的退货和换货。
         
Thank you. 谢谢。

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